Easier and More Personalized Connections with the United App

New Features in the United App

United Airlines is preparing for the peak travel season by introducing new features in its mobile app that significantly simplify the handling of connecting flights for passengers. Travelers can now use a dedicated section of the app that provides personalized information about connections at the airline’s U.S. hub airports.

Features Tailored to Passenger Needs

With these new features, passengers will benefit from:

• Countdown to connecting flight – a timer showing the time remaining until the next flight departs,
• Step-by-step directions to the gate – personalized guidance with estimated walking times,
• Real-time flight status updates,
• Tips for longer layovers, including information on United ClubSM locations.

Support for All Types of Connections

The app adapts information based on the type of connection:

Comfortable connections – detailed instructions for passengers with ample time between flights, including guidance for navigating large airports and suggestions for places to rest.

Tight connections – key information for passengers with limited time, including gate number, walking time, and notifications if the ConnectionSaver feature holds the plane to ensure the passenger makes the next flight.

Missed connections – in case of delays or issues, passengers automatically receive rebooking options to the next confirmed flight or the ability to join the standby list for earlier flights.

Stress-Free Travel with Full Control

The new features in the United mobile app help passengers feel more confident and plan their journeys with greater peace of mind, whether they have plenty of time between flights or need to reach their next flight quickly. This is another step by United toward personalizing the passenger experience and simplifying the management of connecting flights.